Authorized access

Privacy Policy and Terms of Service

1. Covered Operators

These Terms of Service (the “Terms“) apply to the services listed below. Each company in the table is a separate and independent business with its own ownership. Each is referred to as an “Operator,” and together they are the “Operators.”

Operator	Legal Entity Name	Services Covered	Contact
Obsidian Gaming	Obsidian Gaming LLC	Rust game servers, in-game economy and virtual currency, Discord community, [obsidiangaming.example] website and web store, and any other applications or software operated under the Obsidian Gaming name	support@obsidiangaming.dev
Paradox Labs	ParadoxLabs	Paradox Economy Suite plugins (Paradox Shop, Paradox Bank, Paradox Stock Market), paradoxlabs.cc website, plugin distribution and licensing, developer support, Discord community, and any other applications or software operated under the Paradox Labs name	support@obsidiangaming.dev

1.1 Each Operator Is Independent

This is a shared framework document, not a joint agreement. It is important that you understand what that means:

You contract separately with each Operator. When you use a service, you enter into an agreement with the Operator that provides that service — and with that Operator alone.
No Operator is responsible for another. No Operator is the agent, partner, joint venturer, parent, subsidiary, or guarantor of any other Operator. An act, omission, breach, outage, ban, refund decision, or liability of one Operator creates no obligation or liability for any other.
Claims are brought against one Operator. Any claim, dispute, or demand must be directed to the specific Operator whose service it concerns. A dispute with one Operator does not affect your rights or standing with another.
Enforcement is independent. A ban, suspension, or termination by one Operator does not automatically apply to the services of another, though each Operator may independently choose to act on information it receives.
Accounts are separate unless a service expressly states otherwise. Purchases, balances, ranks, virtual currency, and licenses obtained from one Operator have no value, standing, or transferability with another.

Where these Terms say “we,” “us,” or “our,” they mean the Operator providing the service you are using at that moment, and not the other Operators.

2. Acceptance of These Terms

By accessing or using any service listed in Section 1 — including connecting to a game server, joining a Discord server, visiting a website, making a purchase, or downloading, installing, or running any software — you agree to these Terms and to the Privacy Policy, which is incorporated here by reference.

If you do not agree, do not use the services.

If you are using the services on behalf of a business, organization, or gaming community, you represent that you have authority to bind that entity, and “you” includes that entity.

3. Eligibility and Age Requirements

You must be at least 13 years old to use any service.
If you are between 13 and the age of majority in your jurisdiction (typically 18), you may use the services only with the consent and supervision of a parent or legal guardian, and only that parent or guardian may make purchases.
Purchases may only be made by a person 18 or older, or by a minor with the express permission of the account holder of the payment method used.
The services are not directed to children under 13, and we do not knowingly collect their personal information. If we learn that a user is under 13, we will terminate the account and delete the associated data. See the Privacy Policy for details.
You may not use the services if you have been previously banned, or if you are barred from doing so under applicable law or under the terms of any third-party platform (such as Steam) required to access the service.

4. Accounts and Identifiers

4.1 How You Are Identified

Access to game services is tied to your Steam account and Steam ID (SteamID64). Access to community services may be tied to your Discord account and Discord user ID. Website and store access may use an email address or a linked Steam or Discord identity.

4.2 Your Responsibilities

You are responsible for:

All activity that occurs under your Steam ID, Discord ID, or store account, whether or not authorized by you;
Keeping your credentials secure and not sharing your account;
Ensuring the accuracy of the information you provide, including the identifiers you supply when making a purchase.

Account sharing, selling, buying, transferring, or renting is prohibited. Accounts and everything associated with them are personal to you and non-transferable.

4.3 Alternate Accounts

Using alternate accounts (“alts”) to evade a ban, abuse economy systems, farm rewards, circumvent limits or cooldowns, or manipulate in-game markets is prohibited and may result in the termination of every account we associate with you.

5. Rules of Conduct

The following apply across game servers, Discord, websites, and any other service. This list is illustrative, not exhaustive.

5.1 Prohibited Conduct — All Services

You may not:

Cheat. Use, distribute, advertise, or promote cheats, hacks, aimbots, ESP, macros, scripts, injectors, memory editors, exploits, or any third-party software or hardware that provides an unfair advantage.
Exploit bugs. Knowingly use a bug, glitch, duplication method, or unintended behavior — including in the economy, shop, bank, or stock market systems — instead of reporting it. Duplicated or exploit-derived currency and items will be removed without compensation.
Harass or abuse. Engage in harassment, hate speech, threats, stalking, doxxing, sexual harassment, or content targeting a person or group based on race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, age, or any other protected characteristic.
Post illegal or harmful content. Share content that is illegal, sexually explicit involving minors, promotes violence or self-harm, or infringes another party’s intellectual property.
Disrupt the service. Attempt to gain unauthorized access, conduct denial-of-service attacks, scrape at scale, spam, flood chat, probe or test security, reverse engineer server infrastructure, or interfere with other users’ enjoyment.
Impersonate. Impersonate staff, administrators, developers, other users, or any Operator.
Advertise. Advertise other servers, communities, stores, or commercial products without permission.
Trade for real value. Sell, buy, trade, or exchange accounts, virtual currency, virtual items, ranks, or permissions for real money or anything of real-world value outside of the Operator’s own official store. See Section 7.
Evade enforcement. Circumvent a ban, mute, or suspension by any means.
Abuse staff processes. Submit knowingly false reports, appeals, or support tickets, or abuse refund or dispute mechanisms.

5.2 In-Game Rules

Individual game servers may publish additional rules — such as team size limits, raid rules, base-building restrictions, or wipe schedules — through in-game messages, Discord, or a rules page. Those server-specific rules form part of these Terms for that server, and where they conflict with the general rules above, the more specific rule governs for that server.

5.3 Discord and Community Rules

Discord servers operated by an Operator are also subject to the Discord Terms of Service and Discord Community Guidelines. A violation of Discord’s rules is also a violation of these Terms. Moderation actions on Discord — warnings, mutes, timeouts, kicks, and bans — are at the sole discretion of the Operator’s staff.

5.4 Staff Decisions

Staff members and administrators may take action, including immediate removal, to protect the service and its users. Staff decisions are final except through the appeal process in Section 9.

6. Virtual Currency and Virtual Items

This section is important. Please read it carefully.

6.1 What Virtual Content Is

“Virtual Content” means all in-game currency (including ParadoxCoin / PDX or any renamed equivalent), bank balances, loans, stock holdings and portfolios, dividends, shop products, kits, items, skins, ranks, permissions, groups, cosmetics, and any other digital good or entitlement made available through the services.

6.2 You Receive a License, Not Ownership

Virtual Content is licensed to you, not sold. You are granted a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to use Virtual Content within the service that issued it, for as long as that service makes it available. You acquire no ownership interest, title, or property right in any Virtual Content.

6.3 No Real-World Value

Virtual Content:

Has no monetary value and is not real currency, legal tender, credit, a security, a commodity, a financial instrument, or a store of value;
Is not redeemable for real money, goods, or anything of value outside the service;
Is not your property and confers no right of ownership, transfer, inheritance, or sale;
Is not insured or guaranteed by any person, entity, or government.

The in-game “bank,” “interest,” “loans,” “wire transfers,” “stock market,” “shares,” and “dividends” are simulated gameplay features. They are not banking, lending, deposit-taking, brokerage, investment, or financial services of any kind, they are not regulated as such, they involve no real money, and nothing about them constitutes financial advice.

6.4 We May Modify or Remove Virtual Content

We may, at any time and without notice or compensation:

Change prices, rates, yields, volatility, drift, dividends, interest rates, loan terms, stock listings, or any other economy parameter;
Add, alter, suspend, delist, or remove any product, item, stock, rank, or feature;
Adjust, reset, or remove balances and holdings — including as part of a server wipe, an economy rebalance, a bug fix, or the correction of exploit-derived gains;
Terminate the availability of Virtual Content entirely.

6.5 Wipes

Rust servers are wiped periodically (commonly monthly, and on forced Facepunch wipes). A wipe may reset the map, player progress, inventories, and some or all economy data. What survives a wipe, if anything, is determined by the Operator and may change. Do not treat any balance or holding as permanent. Purchased ranks and permissions typically survive wipes for their stated duration; in-game currency and items typically do not.

6.6 Loss of Virtual Content

No compensation is provided for Virtual Content lost, reduced, or removed due to: wipes, resets, server crashes, data corruption, rollbacks, plugin errors, exploit correction, moderation action, account termination, third-party outages, or discontinuation of a service. We may, entirely at our discretion and without obligation or precedent, restore items as a goodwill gesture.

7. Real-World Trading Prohibition

You may not sell, buy, trade, gift for consideration, auction, or otherwise exchange accounts, Virtual Content, ranks, or permissions for real money, cryptocurrency, gift cards, in-game items from other games, or anything else of real-world value, except through the Operator’s own official store.

Violation may result in immediate and permanent termination of your account and forfeiture of all Virtual Content and purchases without refund.

8. Purchases, Payments, and Refunds

8.1 What You Are Buying

When you make a purchase from an Operator’s store, you are purchasing a limited license to Virtual Content as described in Section 6, or a license to software as described in Section 12.2 — not a physical or transferable good. Purchases support the continued operation of the service.

8.2 Payment Processing

Payments are handled by third-party payment processors ([e.g. Tebex, Stripe, PayPal — LIST YOUR PROCESSORS]). We do not receive or store your full payment card details. Your use of a payment processor is governed by that processor’s own terms and privacy policy, and you agree to them when you use it.

You represent that you are authorized to use the payment method you provide, and that the information you supply is accurate and complete.

8.3 Prices, Taxes, and Currency

All prices are listed in [CURRENCY, e.g. USD] unless stated otherwise. Prices may change at any time; the price shown at checkout is the price that applies to that transaction. You are responsible for any applicable taxes, fees, duties, and currency conversion or foreign transaction charges imposed by your payment provider or jurisdiction.

8.4 Delivery

Virtual Content is normally delivered automatically within minutes of a completed payment, provided you supplied the correct Steam ID or account identifier and, where required, are connected to the server. Some deliveries require you to be online.

If a purchase does not arrive within [24 hours], contact support at the address in Section 1 with your transaction ID. We will investigate and either deliver the content or issue a refund. Delivery failures caused by an incorrect identifier you supplied are your responsibility, though we will assist where we reasonably can.

8.5 Refund Policy

All sales are final. Purchases are non-refundable except as set out below or as required by applicable law.

Because purchases are digital content delivered immediately and consumed on delivery, refunds are generally not available once delivered. We will, however, issue a refund where:

The content was never delivered and we cannot deliver it;
You were charged more than once for the same purchase, or charged in error;
The purchase was materially misdescribed at the point of sale;
A refund is required by applicable consumer protection law.

Refunds are not available for: change of mind; a subsequent ban or suspension for violating these Terms; a server wipe, reset, or economy change; unauthorized purchases made by a minor or household member using your payment method (though we will consider these case by case); dissatisfaction with gameplay, population, or performance; or discontinuation of a service after the content was delivered and used.

Approved refunds are issued to the original payment method and may result in the removal of the associated Virtual Content, rank, or permission. To request a refund, contact the relevant Operator directly at the address in Section 1 within [14 days] of purchase.

8.6 Chargebacks

Contact us before disputing a charge. Most problems are resolved quickly and directly.

Initiating a chargeback or payment dispute without first contacting us is treated as a breach of these Terms. Upon receiving a chargeback we may, without notice:

Permanently ban the associated account across the Operator’s services;
Remove all Virtual Content associated with the account, including content unrelated to the disputed charge;
Refuse all future purchases from you;
Recover the disputed amount and any chargeback fees imposed on us.

Access may be restored at our discretion if the chargeback is reversed and any fees we incurred are repaid.

8.7 Subscriptions and Recurring Payments

If a service offers a subscription or recurring purchase:

You authorize recurring charges to your payment method at the stated interval until you cancel;
You may cancel at any time, and cancellation takes effect at the end of the current billing period;
Cancellation does not refund the current period, and you retain access until that period ends;
We will provide notice before any price increase takes effect, and you may cancel rather than accept it;
If a payment fails, we may retry, suspend the benefits, or cancel the subscription.

9. Suspension, Termination, and Appeals

9.1 Our Rights

Each Operator may, at its sole discretion and without prior notice, warn, mute, kick, temporarily suspend, permanently ban, remove Virtual Content from, restrict purchases by, or terminate the account of any user who violates these Terms, or where the Operator reasonably believes it necessary to protect the service, its users, or a third party.

We may also terminate or suspend access for any lawful reason, including discontinuing a service.

9.2 Effect of Termination

On termination:

Your license to all Virtual Content ends immediately;
You forfeit all Virtual Content and purchases without refund, except as required by law;
You must not access the service again or attempt to evade the termination;
Sections that by their nature should survive — including Sections 6, 7, 8.6, 10, 11, 13, 14, 15, and 16 — survive.

9.3 Appeals

You may appeal a moderation decision by contacting the relevant Operator through the channel it designates (typically a Discord ticket, a web form, or the support email in Section 1) within [30 days]. Provide your Steam ID or Discord ID and any relevant context.

Appeals are reviewed at the Operator’s discretion. The Operator’s decision on appeal is final. Bans for cheating, real-world trading, chargeback abuse, or content involving minors are typically not eligible for appeal.

9.4 You May Stop at Any Time

You may stop using the services at any time. To request deletion of your account and associated data, see the Privacy Policy.

10. Intellectual Property

10.1 Our Property

Each Operator retains all right, title, and interest in its own name, logos, branding, websites, server configurations, custom content, plugin source code, documentation, themes, and all related intellectual property. Nothing in these Terms transfers ownership to you.

“Obsidian Gaming,” “Paradox Labs,” “Paradox Economy Suite,” “ParadoxCoin,” and associated logos and branding are the property of their respective Operators. You may not use them without written permission, except to accurately and non-misleadingly refer to the service.

10.2 Third-Party Property

Rust is developed and published by Facepunch Studios. Steam is a service of Valve Corporation. Oxide/uMod is a third-party modding framework. Discord is a service of Discord Inc. No Operator is affiliated with, endorsed by, or sponsored by Facepunch Studios, Valve Corporation, uMod, or Discord Inc. All trademarks are the property of their respective owners.

Your use of Rust, Steam, and Discord is governed by those companies’ own terms, and you must comply with them. A ban by Facepunch (an EAC or game ban) or by Steam may independently result in loss of access to our services, and we cannot restore or appeal it.

10.3 Your Content

You retain ownership of content you create and submit — chat messages, in-game builds, Discord posts, screenshots, support tickets, bug reports, feedback, and suggestions (“User Content“).

By submitting User Content, you grant the relevant Operator a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable license to use, host, store, reproduce, modify, adapt, publish, display, and distribute it in connection with operating, promoting, and improving the service. This license lets us run the service (storing your chat logs, showing your name on a leaderboard) and promote it (posting a screenshot of your base).

You represent that you own or have the necessary rights to your User Content and that it does not infringe any third party’s rights.

Feedback and suggestions you provide may be used freely, without obligation, attribution, or compensation.

10.4 Copyright Complaints

If you believe content on our services infringes your copyright, send a notice under the Digital Millennium Copyright Act (DMCA) to the relevant Operator’s contact in Section 1, including: your signature; identification of the work; identification of the infringing material and its location; your contact details; a statement of good-faith belief; and a statement under penalty of perjury that the notice is accurate and that you are authorized to act. We will respond appropriately, including removing content and terminating repeat infringers.

11. Third-Party Services

The services depend on third parties, including Steam, Facepunch/Rust, Oxide/uMod, Discord, payment processors, hosting providers, and content delivery networks. We do not control them and are not responsible for their acts, omissions, availability, security, pricing, or policies. Their terms and privacy policies apply to your use of them.

Links to third-party sites are provided for convenience and do not constitute an endorsement.

12. Service-Specific Terms

12.1 Game Servers

Servers are provided as-is, with no guarantee of uptime, population, performance, latency, or continued operation.
Servers may be wiped, restarted, reconfigured, merged, or shut down at any time.
Rollbacks may occur after a crash or data issue, and progress made in the rolled-back period may be lost.
Configuration, rates, plugins, and rules may change at any time.

12.2 Software and Plugin Licensing

This subsection applies to the Paradox Economy Suite (ParadoxShop.cs, ParadoxBank.cs, ParadoxStockMarket.cs) and to any other software, plugin, bot, tool, or application distributed by an Operator (the “Software“).

License grant. Subject to these Terms and payment of any applicable fee, the Operator grants you a limited, non-exclusive, non-transferable, revocable license to install and run the Software on server(s) you own or lawfully control, for the license scope purchased ([e.g. per server / per community / unlimited — SPECIFY]).

You may: configure the Software, edit its configuration, language, and theme files, and modify the source for your own use on your own servers.

You may not:

Redistribute, resell, sublicense, lease, rent, or share the Software or any derivative of it, in whole or in part, with or without charge;
Publish or upload it to any repository, marketplace, forum, leak site, or file host;
Remove, obscure, or falsify copyright notices, license headers, or authorship attribution in the source;
Circumvent any license validation, authentication, or usage restriction;
Use it to operate a service that competes by redistributing the Software itself.

Branding. The Software includes a configurable Branding block and an optional watermark. You are expressly permitted to replace the branding with your own, including disabling the watermark, as documented. This permission covers the branding configuration only — it does not permit you to claim authorship of the Software or to redistribute it under your own name.

Support and updates. Support is provided on a commercially reasonable-efforts basis through the channels the Operator designates, in English, with no guaranteed response time unless a separate agreement says otherwise. Updates and compatibility with future Rust or Oxide versions are not guaranteed. Facepunch may at any time change Rust in ways that break the Software; this is not a defect and does not entitle you to a refund.

Your responsibilities as a server owner. If you run the Software on your own server, you are responsible for your server, your players, your economy configuration, your data, your backups, and your own legal compliance — including publishing your own terms of service and privacy policy, and complying with any consumer or data protection law that applies to your players. The Operator is not a party to your relationship with your players and has no responsibility for it.

Termination of license. The license terminates automatically if you breach this subsection. On termination you must cease all use and delete all copies.

12.3 Discord and Community Services

Membership is a privilege, not a right, and may be revoked at any time.
Messages, including voice where recording is announced, may be logged and retained for moderation, safety, and support purposes. See the Privacy Policy.
Bots and integrations may process your messages and Discord ID to provide features.

12.4 Websites, Applications, and Future Services

These Terms apply to each Operator’s websites and to any other application, software, tool, bot, launcher, control panel, or service that Operator makes available now or in the future, whether or not named here, unless that service publishes its own terms that expressly supersede these.

13. Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTY OF ANY KIND.

To the fullest extent permitted by law, each Operator disclaims all warranties, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty arising from course of dealing or usage of trade.

We do not warrant that the services will be uninterrupted, timely, secure, error-free, or free of viruses or harmful components; that defects will be corrected; that data will not be lost or corrupted; that Virtual Content will remain available or retain any characteristic; or that the services will meet your requirements.

No advice or information, oral or written, obtained from us or through the services creates any warranty not expressly stated here.

Some jurisdictions do not allow the exclusion of certain warranties, so some of these exclusions may not apply to you.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

No Operator, nor its owners, officers, employees, staff, volunteers, contractors, or suppliers, will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, lost Virtual Content, loss of goodwill, or business interruption, arising out of or relating to the services, whether based in contract, tort (including negligence), strict liability, or any other theory, and even if advised of the possibility of such damages.

Each Operator’s total aggregate liability to you for all claims relating to its services will not exceed the greater of (a) the total amount you paid that Operator in the twelve (12) months preceding the event giving rise to the claim, or (b) fifty U.S. dollars (US$50.00).

Liability is several, not joint. Each Operator is liable only for its own services. No Operator has any liability for the services, acts, or omissions of another Operator.

These limitations are a fundamental basis of the bargain between you and each Operator and apply even if a limited remedy fails of its essential purpose.

Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so some of the above may not apply to you. Nothing in these Terms limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited.

15. Indemnification

You agree to indemnify, defend, and hold harmless the relevant Operator and its owners, officers, employees, staff, volunteers, and contractors from any claim, demand, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising out of or relating to: your use of the services; your User Content; your violation of these Terms; your violation of any law or third-party right; or, if you are a server owner licensing the Software, your operation of your own server and your relationship with your own players.

16. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

16.1 Informal Resolution First

Before filing any formal claim, you agree to contact the relevant Operator at the address in Section 1 and attempt in good faith to resolve the dispute informally. Most issues are resolved this way. If it is not resolved within sixty (60) days, either party may proceed.

16.2 Binding Arbitration

Except as stated in Section 16.4, any dispute arising out of or relating to these Terms or the services will be resolved by final and binding arbitration, not in court, administered by [ARBITRATION PROVIDER, e.g. the American Arbitration Association] under its [applicable consumer arbitration rules].

Arbitration will be conducted by a single arbitrator.
Arbitration will take place in [COUNTY, STATE], or, at your election, by telephone, video, or on written submissions only.
The arbitrator may award the same relief a court could, limited to your individual claim.
The arbitrator’s decision is final and binding, and judgment may be entered in any court of competent jurisdiction.
The Federal Arbitration Act governs the interpretation and enforcement of this section.

16.3 Class Action Waiver

YOU AND EACH OPERATOR AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding.

If this class action waiver is found unenforceable as to a particular claim, that claim — and only that claim — must proceed in court, and the rest of this Section 16 remains in force.

16.4 Exceptions

Either party may: bring an individual claim in small claims court if it qualifies; and seek injunctive or equitable relief in court for infringement or misuse of intellectual property, unauthorized access, or breach of Section 12.2.

16.5 Opt-Out

You may opt out of arbitration and the class action waiver by sending written notice to the relevant Operator at the address in Section 1 within thirty (30) days of first accepting these Terms, stating your name, the identifier you use with the service, and that you are opting out. Opting out does not affect any other part of these Terms and will not affect your access to the services.

17. Governing Law and Venue

These Terms are governed by the laws of the State of [STATE] and the applicable federal law of the United States, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

To the extent a dispute is not subject to arbitration, you and the relevant Operator consent to the exclusive jurisdiction and venue of the state and federal courts located in [COUNTY, STATE].

Where more than one Operator’s services are involved, the governing law and venue of each Operator apply to claims concerning that Operator’s services.

The services are controlled and operated from the United States. If you access them from elsewhere, you are responsible for compliance with your local law.

18. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the “Last Updated” date at the top.

For material changes, we will provide reasonable advance notice — typically at least [30 days] — through a website notice, a Discord announcement, an in-game message, or email where we have your address.

Your continued use of a service after changes take effect constitutes acceptance. If you do not agree, stop using the services. Changes do not apply retroactively to a dispute that arose before they took effect.

19. General

Entire agreement. These Terms, the Privacy Policy, and any service-specific rules are the entire agreement between you and each Operator regarding its services, and supersede any prior agreement or understanding.
Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary or severed, and the remaining provisions stay in full force.
No waiver. A failure to enforce any provision is not a waiver of it.
Assignment. You may not assign these Terms. An Operator may assign them to a successor in connection with a merger, acquisition, or sale of assets.
No third-party beneficiaries. Except as stated for indemnified parties, these Terms create no third-party rights.
Force majeure. No Operator is liable for failure or delay caused by events beyond its reasonable control, including outages of Steam, Discord, hosting providers, or Facepunch’s services.
Headings are for convenience only and do not affect interpretation.
Notices to you may be given by in-game message, Discord announcement, website posting, or email. Notices to an Operator must go to the address in Section 1.

20. Contact

Direct any question, notice, or dispute to the specific Operator whose service it concerns, using the contact details in Section 1. A message sent to the wrong Operator may not receive a response and does not constitute notice to the intended Operator.

PRIVICY POLICY:

These Terms of Service are a template prepared for the operators listed in Section 1. They are not legal advice. Have them reviewed by a licensed attorney in your jurisdiction before publishing, and complete every field marked in [BRACKETS].

1 Each Operator Is a Separate Data Controller

This is a shared framework document, not a joint privacy notice. Under it:

Each Operator independently controls the personal information it collects through its own services, and independently decides how that information is used.
Operators do not pool or share user data with one another unless this Policy specifically says so, or unless you consent, or unless it is necessary to investigate fraud, chargeback abuse, or a threat to safety.
Your rights are exercised against one Operator at a time. A deletion request sent to one Operator does not delete data held by another. To have your data removed everywhere, contact each Operator separately.
No Operator is responsible for another’s data practices, security, or breaches.

Where this Policy says “we,” “us,” or “our,” it means the Operator providing the service you are using, and not the other Operators.

2. Scope

This Policy applies to:

Rust game servers operated by an Operator, and the in-game economy systems running on them;
Discord servers operated by an Operator, including bots and integrations;
Websites and web stores operated by an Operator;
Any other application, software, tool, bot, launcher, control panel, or service an Operator makes available now or in the future.

This Policy does not apply to:

Third-party platforms — Steam/Valve, Facepunch/Rust, Discord, payment processors, and hosting providers each have their own privacy policies, which govern their own collection of your data;
Servers run by other people using licensed Software. See Section 4.5.

3. Information We Collect

We collect only what is needed to run the services. We do not ask for or want your real name, home address, government ID, or financial account numbers.

3.1 Information You Provide

Data	Where From	Why
Steam ID (SteamID64) and Steam display name	Connecting to a game server; entering it at checkout	Identifying your account, delivering purchases, applying permissions
Discord user ID, username, avatar, roles	Joining a Discord server; linking accounts	Community access, moderation, support, role sync
Email address	Store checkout, support tickets, mailing list sign-up	Receipts, support replies, account recovery, notices
Support ticket and appeal content	Tickets, appeals, bug reports, emails	Responding to you and resolving the issue
Purchase details — items bought, amount, currency, timestamp, transaction ID, and the last four digits and card type or PayPal email supplied by the processor	Checkout	Fulfilling and recording the order, fraud prevention, refunds, accounting
User Content — chat messages, in-game builds, Discord posts, screenshots, feedback	Your use of the services	Operating the service; moderation

We never receive or store your full payment card number, CVV, or bank credentials. Those go directly to the payment processor.

3.2 Information Collected Automatically

Data	Where From	Why
IP address	Game server connection, website visits, Discord (via bots, where applicable)	Security, ban enforcement, alt-account and fraud detection, approximate region, abuse prevention
Connection logs — connect and disconnect times, session length, server, ping, client/game version	Game server	Operations, troubleshooting, anti-cheat, moderation
In-game activity — commands used, deaths, kills, playtime, base and team data, moderation history	Game server	Gameplay, leaderboards, moderation, dispute resolution
Economy and transaction data — wallet and vault balances, deposits, withdrawals, wires, loans and repayments, shop purchases, stock trades, holdings, dividends, and the timestamps of each	Paradox Shop / Bank / Stock Market plugins	Operating the economy, detecting duplication and exploits, resolving disputes, restoring lost balances
Chat logs — in-game chat and Discord messages	Game server and Discord	Moderation, harassment and cheating investigations, safety
Device and browser data — browser type, OS, referring page, pages viewed, time on page, device type	Website	Site operation, security, analytics
Cookies and similar technologies	Website	See Section 8

Note on chat and voice. In-game chat and Discord text messages may be logged and retained. Voice communication is not recorded unless we announce it in advance in that channel.

Note on plugin logs. The Paradox Economy Suite writes transaction and trade records — including Steam IDs, amounts, and timestamps — to server log files as part of normal operation. On servers we run, these are our records. On servers run by others, they are that server owner’s records.

3.3 Information From Third Parties

Steam — your public profile data (Steam ID, display name, avatar, and where relevant VAC/game ban status) via Steam’s public APIs;
Discord — your user ID, username, avatar, and server membership when you join or authorize a bot;
Payment processors — transaction status, order details, partial payment identifiers, and chargeback or fraud signals;
Anti-cheat and ban-list services — where an Operator uses them, reports of prior bans associated with your Steam ID or IP.

3.4 Sensitive Information

We do not intentionally collect sensitive personal information — race, ethnicity, religion, political opinions, health data, sexual orientation, precise geolocation, biometric data, government identifiers, or financial account numbers.

Do not put sensitive information into chat, tickets, or Discord messages. If you do, it may be captured in our logs, and we will delete it on request.

4. How We Use Your Information

We use personal information to:

Provide the services — connect you to servers, run your account, deliver purchases, operate the economy, grant permissions and ranks, and provide Discord features;
Process payments — complete transactions, send receipts, handle refunds and chargebacks;
Provide support — answer tickets, investigate problems, restore lost items, review appeals;
Maintain safety and integrity — detect and prevent cheating, exploits, duplication, alt-account abuse, fraud, chargeback abuse, harassment, and unauthorized access; enforce bans;
Moderate the community — review reported chat and conduct, apply and review moderation decisions;
Improve the services — understand which features and products are used, diagnose bugs, balance the economy, plan capacity;
Communicate with you — service notices, wipe schedules, downtime, policy changes, and, where you have opted in, announcements and promotions;
Comply with law — meet legal, tax, accounting, and regulatory obligations, and respond to lawful requests;
Protect rights — establish, exercise, or defend legal claims, and protect the safety of users and the public.

We do not use your information for automated decision-making that produces legal or similarly significant effects. Automated systems may flag accounts for cheating, exploit, or fraud review, but consequential enforcement — bans and terminations — involves human review, and you may appeal under Section 9.3 of the Terms of Service.

4.5 Servers Run by Other People

When a third-party server owner licenses the Paradox Economy Suite and runs it on their own server:

That server owner is the data controller for their players’ data. All wallet, bank, market, and log data lives on their server, under their control.
Paradox Labs does not receive, access, collect, or transmit that data. The Software contains no telemetry, analytics, or phone-home functionality that sends player data to us.
The server owner is responsible for their own privacy notice and for complying with the privacy laws that apply to their players.

Paradox Labs holds personal information about licensees — the server owners who purchase and receive support — as described everywhere else in this Policy. It does not hold personal information about those licensees’ players.

5. How We Share Information

We do not sell your personal information. We do not share it for cross-context behavioral advertising. See Section 9.3.

We share information only as follows:

5.1 Service Providers

We use vendors who process data on our behalf, under contract, and only for the purposes we specify:

Category	Examples	What They Receive
Payment processing	[Tebex, Stripe, PayPal — LIST YOURS]	Payment details, email, order data, Steam ID
Hosting and infrastructure	[LIST YOUR PROVIDERS]	Whatever is stored or transmitted on their systems
Communication	Discord, [email provider]	Discord data; email address and message content
Analytics	[Google Analytics / Plausible / none — SPECIFY]	Website usage and device data
Anti-cheat / ban lists	[LIST, or “none”]	Steam ID, IP, ban reports
Support tooling	[LIST, or “none”]	Ticket content and identifiers

5.2 Between Operators

Operators do not routinely share user data. Information may be shared between Operators only where necessary to:

Investigate fraud, chargeback abuse, or coordinated exploitation affecting more than one Operator;
Respond to a credible threat to the safety of a person; or
Comply with law.

Any such sharing is limited to what is necessary for that purpose.

5.3 Legal and Safety

We may disclose information where we believe in good faith it is necessary to: comply with a law, subpoena, court order, or lawful government request; enforce our Terms of Service; detect, prevent, or address fraud, security, or technical issues; or protect the rights, property, or safety of an Operator, our users, or the public.

5.4 Business Transfers

If an Operator is involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction. We will notify you before your information becomes subject to a materially different privacy policy.

5.5 Publicly Visible Information

Some information is visible to other users by design:

Your in-game name and Steam ID are visible to other players on the server;
Your chat messages are visible to everyone in that channel;
Your name and balance may appear on leaderboards such as /rich and portfolio rankings;
Your Discord username, avatar, and roles are visible to other Discord members.

Do not share anything in these spaces that you would not want public.

5.6 With Your Consent

We share information in any other way only with your direction or consent.

6. Data Retention

We keep personal information only as long as needed for the purposes above, or as required by law.

Data	Typical Retention
Account, wallet, and economy data	While your account is active, then [12 months] after last activity
Purchase and transaction records	[7 years] — required for tax, accounting, and chargeback defense
Chat and moderation logs	[90 days], or longer where tied to an open investigation or an active ban
Connection and IP logs	[90 days]
Ban records and associated identifiers	Indefinitely, to enforce permanent bans and prevent evasion
Support tickets and appeals	[24 months] after resolution
Website analytics	[14 months]
Marketing email list	Until you unsubscribe

Backups. Data may persist in encrypted backups for up to [90 days] after deletion from live systems, and is deleted on the normal backup rotation.

A note on ban records. If your account is banned, we retain the Steam ID, Discord ID, IP, and the reason indefinitely. This is necessary to enforce the ban and detect evasion, and it is retained on the basis of our legitimate interest in protecting the service. A deletion request will not remove a ban record, though we will remove other data as described in Section 9.

7. Security

We take reasonable technical and organizational measures to protect your information, including: encryption in transit (TLS/HTTPS); access controls limiting staff access to what their role requires; separation of payment handling to PCI-compliant processors so we never hold card data; regular backups; and monitoring for unauthorized access.

No system is perfectly secure. We cannot guarantee absolute security, and you provide information at your own risk. Protect your own Steam and Discord accounts, use unique passwords, and enable two-factor authentication on both.

Breach notification. If a breach affecting your personal information occurs, we will notify you and any required authority without undue delay and as required by applicable law.

8. Cookies and Tracking

Our websites use cookies and similar technologies:

Strictly necessary — session management, login, cart, security and fraud prevention, load balancing. These cannot be disabled;
Functional — remembering preferences such as theme or language;
Analytics — understanding how the site is used, in aggregate;
Payment processor cookies — set by the processor during checkout, governed by its own policy.

We do not use advertising or cross-site tracking cookies.

You can control cookies through your browser settings. Blocking strictly necessary cookies will break parts of the site, including checkout.

Do Not Track / Global Privacy Control. Browsers send DNT signals inconsistently and there is no accepted standard, so we do not respond to DNT. We do honor the Global Privacy Control (GPC) signal as a valid opt-out of sale or sharing where applicable law requires it — though as noted, we do not sell or share personal information in the first place.

9. Your Privacy Rights

9.1 Rights Available to Everyone

Regardless of where you live, you may ask us to:

Access the personal information we hold about you;
Correct information that is inaccurate;
Delete your information, subject to the exceptions below;
Receive a copy in a portable, machine-readable format;
Opt out of marketing email at any time, via the unsubscribe link or by contacting us.

9.2 How to Exercise Your Rights

Email the relevant Operator at the address in Section 1 with:

Which right you are exercising;
Your Steam ID and/or Discord ID so we can locate your records;
Enough information to verify that the account is yours.

Verification. To protect your data, we must verify that you are who you say you are. For game accounts, this usually means messaging us from the linked Discord account, or confirming details only the account holder would know. We may refuse a request we cannot verify.

Timing. We respond within 45 days, and will tell you if we need up to another 45 days. There is no charge unless a request is manifestly unfounded or excessive.

Authorized agents. You may use an authorized agent where the law allows. We will require proof of authorization and may still verify your identity directly.

Non-discrimination. We will not deny service, charge a different price, or provide a different quality of service because you exercised a privacy right.

9.3 We Do Not Sell or Share Your Information

We do not sell personal information, and we have not sold personal information in the preceding 12 months. We do not share personal information for cross-context behavioral advertising. We do not knowingly sell or share the personal information of anyone under 16.

9.4 California Residents (CCPA/CPRA)

If you are a California resident, you have the rights above, plus the right to know the categories of personal information collected, the sources, the business purpose, and the categories of third parties to whom it is disclosed — all of which are set out in Sections 3, 4, and 5.

Categories of personal information collected in the past 12 months, using CCPA terminology:

CCPA Category	Collected	Examples
Identifiers	Yes	Steam ID, Discord ID, IP address, email, username
Customer records (Cal. Civ. Code §1798.80)	Yes	Email, partial payment information
Commercial information	Yes	Purchase history, products considered
Internet/network activity	Yes	Connection logs, in-game activity, website browsing
Geolocation data	Coarse only	Approximate region derived from IP; no precise geolocation
Audio/visual	Limited	Screenshots you submit; voice not recorded unless announced
Professional or employment information	No	—
Education information	No	—
Inferences	Limited	Product preferences, risk flags for fraud and cheat detection
Sensitive personal information	No	We do not collect it — see Section 3.4

You may also limit the use of sensitive personal information — but as we do not collect it, there is nothing to limit.

9.5 Other U.S. State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Delaware, Iowa, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, and other states with comprehensive privacy laws have substantially the rights described in Section 9.1, and may also:

Opt out of targeted advertising, sale, and profiling with legal or similarly significant effects — we do none of these;
Appeal a refusal of a privacy request. To appeal, reply to our decision with “Privacy Appeal” in the subject line. We will respond within 45 days with a written explanation. If your appeal is denied, you may contact your state Attorney General.

9.6 Exceptions to Deletion

We may keep information despite a deletion request where necessary to:

Complete a transaction or provide a service you requested;
Meet a legal obligation — tax and accounting records in particular;
Detect and prevent fraud, cheating, and security incidents;
Enforce a ban and prevent evasion (see Section 6);
Establish, exercise, or defend legal claims.

We will tell you which exception applies and delete everything not covered by it.

10. Children’s Privacy

The services are not directed to children under 13, and we do not knowingly collect personal information from them, consistent with the Children’s Online Privacy Protection Act (COPPA).

If we learn that we have collected personal information from a child under 13, we will delete it and terminate the account promptly.

Parents and guardians: if you believe a child under 13 has provided us with personal information, contact the relevant Operator at the address in Section 1. We will verify the request and delete the information.

Users between 13 and 16 — or the relevant age of digital consent in their jurisdiction — should use the services only with parental involvement, and should not make purchases without the permission of the account holder of the payment method.

11. International Users

Our services are operated from the United States, and information is stored and processed there.

If you access the services from outside the United States, you consent to the transfer of your information to the United States, which may have different data protection laws than your country, and which may not have been found to provide an “adequate” level of protection by your country’s authorities.

If you are in the European Economic Area, the United Kingdom, or another region with comprehensive data protection law, you may have additional rights under your local law. Contact the relevant Operator at the address in Section 1 and we will honor those rights to the extent they apply to us. Where required, we rely on Standard Contractual Clauses or another lawful transfer mechanism.

12. Third-Party Links and Services

Our services link to and depend on third parties — Steam, Facepunch, Discord, payment processors, and others. This Policy does not cover their practices, and we are not responsible for them. Review their privacy policies:

Steam / Valve Privacy Policy
Facepunch Studios Privacy Policy
Discord Privacy Policy
[Your payment processor’s privacy policy — LINK]

13. Changes to This Policy

We may update this Policy. When we do, we will revise the “Last Updated” date at the top.

For material changes — a new category of data collected, a new purpose, or a new category of recipient — we will provide notice at least [30 days] in advance through a website notice, a Discord announcement, an in-game message, or email where we have your address. Where the law requires consent, we will ask for it.

Your continued use after changes take effect constitutes acceptance. Previous versions are available on request.

14. Contact Us

Direct any privacy question, request, or complaint to the specific Operator whose service it concerns, using the contact details in Section 1. A request sent to the wrong Operator will not reach the intended one.

For a data rights request, please include your Steam ID and/or Discord ID so we can find your records.

Complaints. If you are unsatisfied with our response, you may contact your state Attorney General or, outside the United States, your local data protection authority.

This Privacy Policy is a template prepared for the operators listed in Section 1. It is not legal advice. Have it reviewed by a licensed attorney in your jurisdiction before publishing, and complete every field marked in [BRACKETS] — in particular the retention periods, the service-provider list, and the analytics disclosure, which must reflect what you actually do.